Attendance policies

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• All unattended lessons without a written note at least 2 days in advance will be marked as absent and will not be eligible to convert to any make-up credits nor refund.

• Notified absence (with a written note given at least 2 days in advance) will be eligible for a make-up credit equivalent to the value of the same class.

• In any medical situation, if a medical note is provided, make-up credit will be given even passed the 2-day notice period.  

• Parents are responsible to book the make-up lesson on the student's behalf within the same term. 

• All the make-up credit(s) must be used within the same term. In case of any remaining make-up credit(s) unused, they will be reset to zero for the new term.

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Refund policies

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• All lessons are non-refundable once enrolled (unless there is a unique approved agreement with NDA) 

  • Therefore, if the student decides to quit at anytime during the term, the remaining classes will NOT be converted to make-up credit(s) NOR refunded.

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Holidays

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• Although all vacations and holidays have been taken into consideration while planning the schedule, as a private after-school program studio, NDA is not obligated to follow the Statutory Holiday (days off). However, as NDA's mandate is to "cultivate young children who live in the marginalized community", we respect all cultures and their traditions. If there is a specific holiday you need off, please inform NDA's staffs least 2 days in advance.

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Studio Rules
 

• Students MUST take off their outdoor shoes and place them neatly on the shoe rack prior to steping into the studio. As an alternative, students can bring their own indoor shoe (never worn outside) or socks when attending classes.

• If injured, students must tell the instructor right away (no matter the severity of the injury).

• Students must not come in physical contact with anything that can pose danger or destruction, especially the mirrors, storage metal rack and the middle pole.

• All types of harrassment and bullying including verbal (e.g. belittling, swearing, criticizing, discriminating, hurtful speech, hate crime...) and physical (e.g. punching, kicking, fighting, spitting, elbowing, pushing, teasing, touching without consent...) harrassments are prohibited in the studio.

• We DO NOT tolerate any kind of discriminations associated with but not limited to age, race, ethnicity, gender, sexual orientation, ability, family status and religion.

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Covid Protocol

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• Please do the online self-screen prior to coming to the class. If the student is experiencing any symptoms (despite the severity), do NOT come to class

• For your own safety, we highly recommend that the student wear a mask during class

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COVID-19 Online screening tool: https://www.ontario.ca/self-assessment/

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**Any violation of the policies above may be subject to termination of the student's enrolment immediately without any reimbursement or refund of tuition nor credits.